6 Top Technologies to facilitate Insurance Case Management

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Case Management is a 24 x 7 job in the Insurance sector. So is Care Giving in the Healthcare domain. Coupled with shift operations, with a marked handover between different stakeholders in different groups, it becomes an extremely tedious process when there are thousands of concurrently active cases to be managed. Manual record keeping is a laborious process with chances of error and slips are a higher probability. A digitally enabled platform evens out the challenges and frees up the stakeholders from administrative and data entry operations to focus on their core jobs.What is Digitally-enabled Case Management?Digitally-enabled Case Management is a technology platform powered by Intelligent Document Processing, Robotic Process Automation, Workflows, Rules, Analytics, and Cloud, which allows planning, process, implement, and monitor the services delivered to insureds, in-patients, out-patients, or care-home residents. Majorly used in the Insurance and Healthcare domains, a digitally-enabled Case Management platform simplifies the work of the case owners; that is the relationship managers and doctors. It allows the stakeholders to simultaneously handle a number of cases, at the same time. It enables them to prevent revenue leakage and at the same time doling benefits to the institutional customers. It also enables them to handle regulatory ...


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