From Clubhouse to Twitter Spaces, social media grapples with live audio moderation

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By Elizabeth Culliford
(Reuters) - The explosive growth of Clubhouse, an audio-based social network buoyed by appearances from tech celebrities like Elon Musk and Mark Zuckerberg, has drawn scrutiny over how the app will handle problematic content, from hate speech to harassment and misinformation.
Moderating real-time discussion is a challenge for a crop of platforms using live voice chat, from video game-centric services like Discord to Twitter Inc's new live-audio feature Spaces. Facebook is also reportedly dabbling with an offering.
"Audio presents a fundamentally different set of challenges for moderation than text-based communication. It's more ephemeral and it's harder to research and action," said Discord's chief legal officer, Clint Smith, in an interview.
Tools to detect problematic audio content lag behind those used to identify text, and transcribing and examining ...


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