A Distributed Future: Where Blockchain Technology Meets Organisation Design and Decision-making

Blockchain technology records and forever maintains data that cannot be changed. It also involves ‘smart contracts’ and consensus mechanisms that govern processes of automation, as well as the development, evaluation and execution of decisions. Blockchain technology has the potential to transform organisation design due to its decentralised and distributed characteristics. To understand how blockchain will change organisation design and decision-making, let’s first dive into the history of organisation design before investigating the impact of this fundamental technology on organising activity.

History of Organisation Design

The theory and practice of organisation design have evolved significantly over the past 100 years. At the beginning of the twentieth century, organisations were mostly viewed as closed bureaucracies. Involving a strict hierarchy of authority and power, these organisations were rational entities and assessed purely on economic performance criteria. It was called the ‘bureaucratic model’, as it captured standardised, authoritative, decision-making procedures, rational discipline and strict separation of planning and execution1. This meant that only managers had access to information and were solely responsible for strategic decision-making therein. Trust was based on controlling conformity with the organisational rules and technology, which was predominantly manufacturing technology, with very predictable effects on how organisations were designed to perform.2-4

Natural Systems Perspective

In ...


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